Step Into the Field of Automotive Technology With Online Education

Automotive Technology has revolutionized the human way of living since with the introduction of the first automobile in 1885. This area of study comes under the vocational field of education which has developed in a dramatic way mainly due to the ever-increasing purchasing of new and used automobiles.According to a research passed on 2007 there were about 135,399,945 licensed automobiles present in the US alone. Hence the more automobiles you have the more skilled automotive personals you need. For those of you looking for an opportunity to seek automotive technology training online you can now become a professional in to time with the following certificate and degree programs.Automotive Training (Online Certificate Program)The certificate program provides students with technical and complex ability to deal with all kinds of car problems; it also provides you with skills which enable you to handle and fix all braking, electronics and engine problems.If you prefer automotive technology training online then it will take you about six to eighteen months to complete the certificate program. The following coursework is included in the automotive training certificate program:• Performance and Diagnosis• Automotive Service Fundamentals• Brake Systems• Automotive Computer Systems• Automatic and Manual Drive Trains• Steering and Suspension• Transmissions• Electronic SystemsAfter you have completed your certificate program through online education you will be able to do all automotive technology services giving you access to work at repair shops, automobile retail shops and warehouses.Career Outlook & Salary InfoThose who complete their automotive training certificate program can go on to pursue careers as auto technicians, parts specialists, CNG & LPG mechanics etc. Besides this you can also pursue various other courses through online education:• Engine Repair Course• Transmission Course• Electrical Systems Course• Heating & Cooling Course• Brake Systems CourseThe average salary income for an automotive technology expert is explained below:In a Management positions you can earn about: $75,000 to $100,000 a yearIf you are working as a High-level mechanic you will easily be able to earn: $55,500 – $65,600 a yearThese are the figures for Mid-level mechanics who earn: $35,400 – $55,500 and Entry level mechanics whose average earnings are: $25,000 – $55,000 a yearNon-certified repair technicians also bag in: $18,000 a yearOnline Schools and Colleges offering Automotive Technology Training OnlineYes there are various accredited and well established schools and colleges which offer you automotive training online through online education. Few of their names are listed below:• ICS Canada• Penn Foster Career School• Lincoln College of Technology• Universal Technical Institute

Home Improvement: Kitchen Improvement Ideas

The kitchen is arguably one of the most utilized rooms in every household. It is where you prepare food for yourself and your family every day. Hence, it is considered as an important part of the house, and you should take a good care of it. One of the ways to maintain your kitchen is by keeping it clean and fresh. You should clean it regularly and wash your dishes immediately after eating. Otherwise, your kitchen will be dirty and will have an unpleasant odour.You can also do some small improvements to your kitchen. Below are several tips you can try:1. The first thing that you can do to improve your kitchen is by redecorating the walls. The cheapest way to do this is by repainting. If the walls are originally painted with boring colors such as white or pastels, you might want to try livening up your kitchen by repainting them with bright tones like yellow or orange. Bright colors can help boost your mood while you are cooking. Another way to refurbish kitchen walls is by using wallpaper. Wallpapers can create a modern and sophisticated atmosphere, hence making your kitchen look more stylish. You can easily find lots of affordable selections available in home improvement stores.2. Besides redecorating the walls, you can also upgrade your kitchen furniture. This of course needs quite a large sum of money. However, if your kitchen furnishings have been used for a fairly long time, you may consider upgrading them. Even so, you can still minimize your budget by doing some research online to find affordable furniture pieces. If you feel like going to stores to figure things out yourself, it will be even better. It is always a good idea to adjust the color of the walls with the furniture that you are about to buy, otherwise you will not get a good looking kitchen.3. The last thing that you can do to improve your kitchen is by changing the floor tiles. This might cost you a huge amount of money. However, you can still make it affordable by picking the right materials and do the installation yourself. Vinyl is by far the best material that you might want to consider. It is durable, water resistant, and most importantly: affordable.All the tips mentioned above are some of the things you can do to make your kitchen look as good as new. It’s up to you to decide which improvement method will work best for your kitchen.

Politeness and the Bottom Line

* Actions in business include politeness
* Being polite means practicing intelligently
* Politeness requires seconds out of the dayVoice tone is a powerful nonverbal tool as well as the handshake. A handshake and poor eye-contact are powerful nonverbal tools that can get an interviewee rejected before the interviewee says “hello.” Verbally, not saying “thank you” is a silent killer that can affect the bottom line. Listening attentively and listening critically are two different things; people sometimes tend to listen critically when they hear an accent by a speaker whose first language is not English. Lastly, patience should be listed as number one in the job descriptions of all customer service representatives.Too often telephone voices especially those with poor manners cost a business plenty. A speaker on the phone, supposedly one in customer service, may either sound too enthusiastic or too tired. If the former sound, the voice on the other end blares in your ear drums; if the latter sound, the voice trails off and you wonder if the person with the tired voice is going to last another hour. Tone over the phone is as bad as the shrill sound of a voice or the one with a heavy accent. Tone can infer to a customer subconsciously the idea that indeed the customer is another number and nothing more.It is bad enough in business today that customers rarely speak to “humans” at all; worse when they must speak to impolite humans. Tones in voices are the nonverbals of verbal communication. Tone can suggest anger, sadness, frustration and on the opposite end, happiness, joy and energy. Sometimes people who work in customer relations do not fully understand the power of their tonal qualities. Sometimes businesses don’t understand how shrill or gruff voices affect the bottom line just over the telephone. Additionally, what is said is as important. A simple “thank you” goes a long way. A good handshake, another powerful nonverbal, conveys a multitude of messages, some not so good. Above all, however, is patience, a virtue that is noted by the public. Here are some questions and answer exercises businesses can practice:1. Do your employees talk down to an older person? People above age 60 don’t particularly like it when sales people in stores talk them with tenderness as if the senior is on his or her last leg. A sales person at a home building company once put his arm around an older woman to guide her toward the lighting department; the older woman stopped and told the sales person to remove his arm or he would be elbowed. Another one decided to take the arm of a man probably in his seventies and guide him toward the department he was looking for; the elderly man removed the sales person’s arm and told him in very blatant language to tell him and not show him the department or area of the store he was looking for.2. Do your employees make eye contact with a customer? Not making eye contact is one of the biggest mistakes people make when interviewing and/or helping people. People who work in government offices, such as departments of motor vehicles or social security or welfare deal with so many people on an hourly basis that they forget about the fact that they are dealing with humans. These workers are really not interested in the people they serve, which makes it ironic since it is the people they serve who ultimately pays them. These same workers will tell you that because they are treated rudely by the people who they serve, they get tired of trying to be nice. They become visually impaired to their customers. This in itself is funny because mistakes can be made often by people simply because they don’t make eye contact. One person came into the DMV to get a new license because she had accidentally thrown her other one in the trash compacter. The DMV clerk hardly looked at her. She found the person’s record online by using her name and social security number and issued her a new license. What she did not notice was that the person now had a black patch over one eye.3. Do your company employees say thank you enough or too much? One can say thank you too much. If a person in customer relations says, “Thank you for calling” once, that is enough. More than once and the customer feels patronized. Of course, not saying thank you at all is worse. It takes seconds to say “thank you.” We have grown so accustomed to hearing people say “Have a nice day,” that we infer it means “thank you.” Big mistake.4. Do your managers and supervisors or other workers know how to shake hands?Correctly shaking hands is probably the “loudest” nonverbal in our culture. Improper hand-shaking tells people that a) you are probably ill-educated; b) you may have dirty hands; c) you have not met many professionals in your life; and d) you have never taken the time learn to properly present yourself. When an applicant walked into an insurance office recently to be interviewed with the director of human resources and shook hands like the applicant was extending a dead fish, the director made up her mind not to hire the applicant before the applicant could sit down. Coincidentally, when a rather robust man walked into the same director’s office to be interviewed and extended a knuckle-breaking grasp on the woman’s hand, the director likewise instantly had decided not to hire this man.5. Do your managers know how to talk to someone with non-English accents?Most people don’t. People tend to talk louder or very slow to someone they recognize uses English as a second language. On the other side of it, people show no sympathy at all for a second language user (something we Americans are noted for) and could care less if the listener does not understand. What is the saying, “After all, one must speak American in America!” Until one travels to say, Paris, and attempts French to a Parisian and experiences sometimes that rudeness the French can be so good at, one cannot begin to understand how very badly a person can feel. When listening to such speakers, a level of listening called critical listening is required. Most of us experience day-to-day attentive listening only. Critical listening is one step higher and people must be taught to listen at this level. We are born usually to be able to hear but must be taught to listen. Employees should be taught this also.6. Do your customer service people exhibit patience when talking to people? Patience is indeed divine. The bottom line to any company is customer satisfaction. When bank customers sense impatience on the part of tellers most of the time, they will inevitably change banks. This is true of phone conversations. Because so many people are moving to online banking, computer glitches, computer knowledge deficiency and computer software incompatibility can all create impatience on the part of the customer, but the customer service representative for the bank must at all costs bite his or her lip. Trained to understand that tone in voice as well as choice of words can convey impatience may help both the bank and the employee.